Network Support Engineer, Leo Networking Software

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Amazon is seeking a Network Support Engineer for its Leo Networking Software team in Australia. The role typically involves supporting, troubleshooting and maintaining large-scale network infrastructure and software, investigating incidents, improving network reliability, and collaborating with engineering and operations teams. Candidates are generally expected to have experience with TCP/IP, routing, switching, DNS, Linux, network monitoring and troubleshooting. Familiarity with automation or scripting, cloud technologies, and large distributed systems is advantageous. Strong analytical, communication and documentation skills are important, along with the ability to participate in on-call support and work effectively in a fast-paced environment. Relevant networking experience, certifications or a degree in computer science, engineering or a related discipline may be preferred.

About the employer

Amazon is a global technology and commerce company operating across e-commerce, cloud computing, digital streaming, logistics, devices and artificial intelligence. Its major technology businesses include Amazon Web Services, which provides cloud infrastructure and platform services to organizations worldwide. Amazon employs people in engineering, operations, retail, corporate and customer-focused roles across many countries, including Australia. The company is known for its customer-focused culture, large-scale systems and leadership principles, which emphasize ownership, innovation, high standards and data-informed decision-making. In Australia, Amazon operates online retail, logistics, cloud infrastructure and technology development activities. Employees commonly work on services used by millions of customers and businesses, with opportunities to collaborate across international teams. Compensation and benefits vary by role, level and location and may include salary, superannuation, equity, bonuses and employee benefits.

Working in Australia

Australia offers strong opportunities in networking, cloud computing, cybersecurity, software engineering, data, infrastructure and technical support, particularly in Sydney, Melbourne, Brisbane, Canberra and Perth. The culture is generally informal, direct and multicultural, with emphasis on workplace safety, work-life balance and practical communication. Lifestyle options range from major-city dining and public transport to beaches, national parks and outdoor sports. Housing and daily expenses can be high, especially in Sydney and Melbourne, while regional areas may offer lower costs but fewer technology roles. Skilled professionals may explore employer-sponsored visas such as the Skills in Demand visa, state-nominated pathways or independent skilled migration, depending on occupation, qualifications and points. Applicants should check current rules with the Australian Department of Home Affairs. Relocating usually requires budgeting for accommodation, healthcare, transport and visa costs, while securing employment before arrival can simplify the process.