Service Executive - Setiabudi Jakarta

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Executive supports customers at UOB's Setiabudi branch by handling account services, transactions, inquiries, complaints, and basic banking products. Candidates typically need a bachelor's degree or equivalent experience, strong communication and customer-service skills, sound numerical ability, professional presentation, and good computer literacy. Experience in banking, retail service, or a branch environment is advantageous. The role expects accuracy, integrity, attention to detail, target awareness, and the ability to work efficiently while following banking procedures, compliance requirements, and service standards. Fluency in Bahasa Indonesia is essential, with English useful for serving some customers and completing internal communication.

About the employer

UOB Indonesia is part of United Overseas Bank Limited, a major Singapore-headquartered financial institution with operations across Asia and other international markets. The bank provides personal and business banking, wealth management, corporate banking, transaction services, and financial products to individuals, companies, and institutions. In Indonesia, UOB serves customers through branches and digital channels, with a focus on responsible growth, customer service, and regional connectivity. The bank is known for its emphasis on integrity, risk discipline, relationship banking, and professional development. A Service Executive in the Setiabudi area would typically work in a customer-facing branch environment, helping clients complete everyday banking needs while representing UOB's service standards and supporting appropriate product referrals.

Working in Indonesia

Indonesia offers varied opportunities across Java, Sumatra, Bali, Sulawesi, and Kalimantan. Jakarta, especially South Jakarta, is the main center for banking, finance, technology, consulting, and multinational careers; Bali has strong tourism, hospitality, and digital-work communities. Java provides the broadest employment market and reliable urban infrastructure, while other islands may offer opportunities in energy, commodities, logistics, agriculture, and tourism. Culture is diverse and community-oriented, with Bahasa Indonesia widely used and English common in international workplaces. Lifestyle ranges from busy metropolitan living to relaxed coastal and island communities. Costs are highest in Jakarta and Bali, particularly for housing. Foreign employees generally require employer sponsorship and a work permit, commonly arranged through the company; tourist visas do not authorize employment. Relocation planning should cover housing, health insurance, tax registration, transport, and local registration requirements.