Host/ess - Jou Jou Brasserie

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Host/ess welcomes guests to Jou Jou Brasserie, manages table reservations and seating, coordinates with the restaurant and service teams, and helps create a smooth, friendly dining experience. Candidates should have previous experience in a high-quality restaurant, hotel, or customer-service environment, excellent spoken English, a professional appearance, and strong communication and organizational skills. Knowledge of reservation systems and additional languages is advantageous. The successful candidate is expected to remain calm during busy periods, handle guest requests courteously, maintain accurate seating information, and represent Four Seasons standards of warm, personalized service. Flexibility to work shifts, weekends, and public holidays is required.

About the employer

Four Seasons Hotels and Resorts is a globally respected luxury hospitality company operating hotels, resorts, and private residences in destinations around the world. Four Seasons Dubai at Jumeirah Beach combines refined accommodation, acclaimed dining, wellness facilities, and personalized guest service on Dubai’s coastline. The company is known for its people-focused culture, detailed service standards, professional development opportunities, and emphasis on genuine hospitality. Employees typically work in an international environment with colleagues and guests from many backgrounds. Four Seasons Dubai offers a range of restaurants and bars, including Jou Jou Brasserie, and seeks team members who are polished, attentive, dependable, and committed to creating memorable experiences. Benefits for eligible overseas employees may include accommodation or a housing allowance, transportation, meals, medical insurance, annual leave, and return airfare, subject to the employment offer and applicable company policies.

Working in United Arab Emirates

The United Arab Emirates is not one island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest number of hospitality, retail, aviation, tourism, and business opportunities. The country has a multicultural population, modern infrastructure, excellent shopping, beaches, restaurants, and year-round sunshine, although summers are extremely hot. Dubai’s lifestyle is active and international, with a mixture of traditional Emirati customs and global influences. Islamic values should be respected, particularly regarding dress, public behavior, and Ramadan practices. Overseas employees generally need an employer-sponsored residence visa and work permit; the company normally arranges medical testing, Emirates ID processing, and related formalities. Confirm accommodation, transport, insurance, working hours, leave, and gratuity before accepting an offer. Relocation costs vary, and employees should budget for deposits and personal expenses if accommodation is not provided.