Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team with administrative and operational duties, including preparing proposals, quotations, contracts, reports and presentations; updating client records; coordinating appointments, site inspections and sales calls; and following up on enquiries. Candidates should have relevant experience in hotel sales, business administration or customer service, strong written and spoken English, good computer skills and excellent organisation. Familiarity with Opera, Delphi or other hotel systems is advantageous. The role requires a professional manner, attention to detail, responsiveness and the ability to manage several deadlines while working collaboratively with sales, events and operations teams. A service-focused attitude, confidence when communicating with clients and knowledge of Singapore’s hospitality market are expected.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, personalised service and high-quality accommodation, dining, wellness and event experiences. Shangri-La Singapore is a well-established luxury hotel near Orchard Road, offering guest rooms and suites, restaurants, meeting facilities, gardens and leisure amenities. Its commercial teams work with corporate clients, travel partners, event organisers and individual guests to grow room, meeting and catering revenue. Employees typically work in a multicultural environment where presentation, teamwork, guest satisfaction and attention to detail are important. Career opportunities may include hotel sales, events, reservations, front office, food and beverage, culinary, housekeeping and corporate support functions.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology, healthcare and retail. Hotel sales roles are concentrated around Orchard Road, Marina Bay, Sentosa, the airport and major business districts. The culture is multicultural, professional and generally orderly, with English widely used alongside Mandarin, Malay and Tamil. Singapore offers excellent public transport, reliable services, diverse food, shopping and easy access to parks and coastal areas. Living costs, especially rent, are high; many newcomers share accommodation or live farther from the city centre. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass or S Pass, and approval depends on salary, qualifications and current government criteria. Arrange the pass before starting work, and budget for deposits, insurance and moving expenses. The tropical climate is hot and humid year-round, with frequent rain.