Senior Sales Manager (MICE)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Sales Manager (MICE) is expected to drive meetings, incentives, conferences and events business for Shangri-La in Indonesia. Requirements typically include a degree or diploma in hospitality, business or a related field, several years of hotel sales experience, and a strong record in MICE or corporate event sales. The candidate should understand the Indonesian hospitality market, maintain relationships with companies, event agencies and organisers, prepare proposals, negotiate contracts and achieve revenue targets. Excellent communication, presentation, networking and negotiation skills are essential. The role also requires market awareness, accurate forecasting, teamwork with hotel departments, willingness to travel locally and a professional, target-focused approach.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for personalised Asian hospitality, high service standards and properties ranging from city hotels to island resorts. Shangri-La supports business travel, leisure tourism, conferences, weddings and large-scale events through extensive accommodation, dining and meeting facilities. Its Indonesian operations have included prominent properties serving corporate, diplomatic and leisure markets. Employees generally work in an international environment with structured service procedures, commercial targets and opportunities for professional development. The company typically looks for people who demonstrate warmth, integrity, teamwork, cultural awareness and a strong commitment to guest satisfaction and responsible business practices.

Working in Indonesia

Indonesia is an archipelago, with popular work and lifestyle destinations including Java, Bali, Lombok and the Riau Islands. Jakarta and other major cities offer the strongest opportunities in hotel sales, MICE, tourism, finance and international business, while Bali provides extensive resort, events and hospitality roles. Indonesian culture is community-oriented, diverse and generally welcoming; respect for local customs, modest dress in some areas and basic Bahasa Indonesia are valuable. Lifestyle ranges from fast-paced urban living to relaxed coastal communities, with varied costs depending on location. Foreign nationals normally need an employer-sponsored work permit and appropriate work visa, and must not work on a tourist visa. Employers often assist with sponsorship and relocation, but candidates should confirm housing, tax, health insurance and permit responsibilities before accepting an offer.