F&B Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Sales Manager is responsible for promoting the hotel’s restaurants, bars, banquets, catering and other food-and-beverage services to corporate clients, tour groups and private customers. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel or F&B sales experience, strong communication and negotiation skills, and good knowledge of the local market. The successful candidate is expected to meet revenue targets, develop client relationships, prepare proposals and contracts, coordinate with operations, manage events professionally and deliver excellent guest service. Flexibility, commercial awareness, presentation skills and the ability to work evenings, weekends and public holidays are important.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other international markets. The group is known for refined service, comfortable accommodation, destination dining, wellness facilities and strong attention to guest experience. Its Malaysian properties serve leisure travellers, business guests, meetings, weddings and large-scale events. Shangri-La places emphasis on service culture, employee development, teamwork and creating genuine Asian hospitality. Depending on the property, employees may work with restaurants, banqueting, conferences, corporate accounts and tourism partners. The company generally offers an international working environment, structured hotel operations and opportunities to progress within a global hospitality network.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Langkawi is especially attractive for island living, with beaches, mangroves, diving excursions and a relaxed lifestyle, while Penang combines heritage, food culture and a lively urban community. Malaysian workplaces are multicultural, and respect, punctuality and sensitivity to local customs are valued. Living costs vary, with resort islands often more expensive for housing and imported goods than mainland cities. Popular activities include island hopping, snorkeling, hiking and exploring night markets. Foreign employees normally need an employment pass sponsored by the employer; the company generally handles the application and approval process. Candidates should confirm salary, accommodation, transport, medical coverage and relocation support before accepting a resort position. Malaysia’s tropical climate is warm and humid year-round, with monsoon conditions varying by coast.