Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the hotel’s food and beverage division with clerical, scheduling, purchasing, reporting and record-keeping duties. Candidates are generally expected to have administrative experience, preferably in a hotel, restaurant or hospitality environment, along with good Microsoft Office skills and strong attention to detail. The role requires effective communication, accurate data entry, professional handling of confidential information and the ability to coordinate with restaurants, kitchens, suppliers and management. Flexibility, organisation and a service-minded attitude are important, as the administrator may assist with staffing records, invoices, menus, departmental correspondence and operational reports. Previous experience with hotel systems or food and beverage procedures would be an advantage.

About the employer

Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe and beyond. Its properties are known for personalised service, comfortable facilities, restaurants, wellness offerings and strong attention to guest experience. In Malaysia, Shangri-La operates well-established hotels and resorts in locations including Kuala Lumpur, Penang and Kota Kinabalu. The company employs teams across front office, food and beverage, culinary operations, housekeeping, sales, finance and engineering. Employees typically work in structured hotel environments with clear service standards, training opportunities and international exposure. A Food & Beverage Administrator would support the operational and administrative needs of the dining division while coordinating with multiple departments to maintain efficient service and accurate records.

Working in Malaysia

Malaysia is not one island but a country spanning the Malay Peninsula and Malaysian Borneo, with attractive destinations such as Langkawi, Penang, Sabah and Sarawak. Hospitality opportunities are available in hotels, resorts, restaurants, tourism companies and convention venues, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. The culture is multicultural, combining Malay, Chinese, Indian and Indigenous traditions, with English commonly used in tourism workplaces. Lifestyle varies from busy city living to relaxed coastal and island communities; food, nature and affordable daily costs are major attractions. Foreign employees generally need an employer-sponsored Employment Pass, while the company must meet immigration and salary requirements. Applicants should confirm visa eligibility, accommodation, taxation, medical coverage and relocation costs before accepting an offer. Malaysia has warm weather year-round, although monsoon conditions vary by coast and region.