Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the hotel’s events and banquet sales team by responding to enquiries, preparing proposals and quotations, arranging site inspections, maintaining client records, coordinating event details with operational departments, and assisting with contracts and follow-up. Candidates should typically have a diploma or degree in hospitality, business, marketing, or a related field, along with experience in hotel sales, events, or administration. Strong communication, organisation, customer-service, and computer skills are expected. The successful candidate should be confident dealing with clients, attentive to detail, commercially aware, and able to manage several deadlines in a fast-paced hotel environment. Flexibility to work evenings, weekends, and public holidays may be required.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised for its high standards of service, warm Asian hospitality, and premium hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Its Malaysian hotels and resorts serve business travellers, leisure guests, families, and corporate and social event clients. Shangri-La places strong emphasis on guest satisfaction, personalised service, employee development, and professional hotel operations. Depending on the property, employees may work across accommodation, restaurants, banqueting, conferences, wellness, and recreation services. Working for the group can provide exposure to international service standards, structured training, and opportunities to progress within the wider hospitality industry.

Working in Malaysia

Malaysia offers varied opportunities in hotels, resorts, restaurants, events, tourism, retail, technology, and business services. Popular island destinations include Langkawi, Penang, Tioman, and the Perhentian Islands, while Kuala Lumpur and mainland resort areas provide broader year-round employment. Malaysian culture blends Malay, Chinese, Indian, and Indigenous traditions, with English widely used in tourism and business. Lifestyle is generally affordable, with excellent food, warm weather, beaches, nature, and busy urban centres; accommodation and transport costs vary considerably by location. Foreign nationals normally need an employer-sponsored employment pass before starting work, and the employer usually manages the application. Candidates should confirm nationality requirements, medical checks, contract terms, accommodation, and tax obligations before relocating. Island roles may offer a relaxed setting but can involve seasonal demand, limited transport, and higher costs for some goods.