Events and Operations Assistant Manager, Family Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events and Operations Assistant Manager, Family Experience, supports the planning and delivery of family-focused activities, events and guest experiences at Shangri-La Singapore. Requirements typically include hospitality or events experience, strong organisational and communication skills, confidence coordinating multiple departments, and a practical understanding of guest service standards. Experience working with children, families, entertainment programmes or resort activities is advantageous. The successful candidate is expected to be hands-on, creative, safety-conscious and attentive to detail, while maintaining a warm and professional approach. Flexibility to work weekends, public holidays and varied shifts is likely, together with the ability to manage vendors, schedules, budgets and operational issues effectively.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La is known for personalised service, elegant accommodation, dining, wellness facilities and family-oriented experiences. Shangri-La Singapore is a prominent luxury hotel set in extensive landscaped grounds near Orchard Road. The property offers guestrooms and suites, restaurants, event facilities, recreational amenities and family programmes. The company places strong emphasis on genuine hospitality, employee development, service excellence and creating memorable experiences for guests. Roles in the group commonly involve teamwork across departments, high attention to detail and a commitment to consistent luxury standards.

Working in Singapore

Singapore is a compact island city-state with strong employment opportunities in hospitality, tourism, events, finance, technology and healthcare. Its multicultural society reflects Chinese, Malay, Indian and international influences, with English widely used at work. Life is safe, efficient and convenient, supported by excellent public transport, modern healthcare and diverse food options. Housing can be expensive, particularly in central areas, so many employees choose shared accommodation or neighbourhoods outside the city centre. Singapore is hot and humid throughout the year, with frequent rain. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications and experience. Employers usually assist with applications, although approval is handled by Singapore’s Ministry of Manpower. New arrivals should budget for rent, deposits, transport and healthcare, and verify employment and pass terms before relocating.