Service Associate - F&B Waiter/Waitress (Valley Wing Summit Room)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate supports food and beverage operations in the Valley Wing Summit Room by welcoming guests, taking orders, serving food and beverages, setting and clearing tables, and maintaining high service standards. Candidates should have a positive attitude, good grooming, strong communication skills, and a genuine interest in hospitality. Previous experience in restaurants, hotels, or guest service is preferred, though suitable entry-level applicants may be considered. The role requires teamwork, attention to detail, basic product knowledge, and the ability to work shifts, weekends, and public holidays. Candidates are expected to provide warm, efficient, and personalised service while following hygiene, safety, and Shangri-La operating standards.

About the employer

Shangri-La Group is a luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, and related businesses across Asia, Europe, the Middle East, North America, and other international markets. Shangri-La is recognised for attentive service, Asian-inspired hospitality, and premium guest experiences. Shangri-La Singapore is a large luxury hotel set in extensive landscaped grounds near Orchard Road. The property includes several restaurants and bars, meeting and event facilities, guest rooms, suites, and the exclusive Valley Wing. Employees typically work in a multicultural environment with structured service standards, training opportunities, and career paths across the hotel group. The company places strong emphasis on guest satisfaction, teamwork, professionalism, and personalised hospitality.

Working in Singapore

Singapore is a modern island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Daily life is convenient and safe, supported by excellent public transport, reliable healthcare, shopping, and diverse food options. Housing can be expensive, especially near central areas, so newcomers often consider shared accommodation or locations close to MRT lines. Foreign workers generally need an appropriate work pass sponsored by an employer; eligibility depends on nationality, salary, qualifications, and the role. Employers normally handle much of the application process, but approval is required before starting work. Singapore’s tropical climate is hot and humid year-round, with frequent rain. New arrivals should budget carefully for rent, transport, meals, deposits, and medical coverage.