Service Leader - Finance (Accounts Receivable)

Role summary

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The Service Leader – Finance (Accounts Receivable) is responsible for managing hotel receivables, billing, collections, account reconciliations, and accurate financial reporting. Candidates should have a degree or diploma in accounting, finance, or a related field, along with relevant hotel or commercial finance experience. Strong knowledge of accounting procedures, internal controls, Excel, and financial systems is expected. The role requires attention to detail, integrity, good numerical ability, and confidence communicating with guests, companies, suppliers, and internal departments. The successful candidate will lead or coordinate daily receivables activities, resolve discrepancies promptly, meet reporting deadlines, protect confidential information, and support Shangri-La’s service standards and teamwork culture.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for warm Asian hospitality, personalized service, and high-quality accommodation, dining, wellness, and event facilities. In the Philippines, Shangri-La operates prominent properties in destinations such as Manila, Cebu, and Boracay. The company employs professionals across hotel operations, finance, food and beverage, engineering, sales, guest services, and corporate functions. Shangri-La typically places strong emphasis on guest satisfaction, ethical business practices, employee development, teamwork, and operational excellence. A finance service leader supports these standards by maintaining reliable financial controls and ensuring that revenue is accurately recorded and collected.

Working in Philippines

The Philippines offers opportunities in hospitality, tourism, finance, shared services, technology, healthcare, education, and construction. Major employment centers include Metro Manila, Cebu, Clark, Davao, and resort islands such as Boracay, Palawan, and Mactan. Filipino culture is generally warm, family-oriented, community-minded, and English is widely used in business and hotels. Lifestyle varies from busy urban living to a more relaxed coastal environment, with affordable local food, beaches, festivals, and strong social networks. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit together with a 9(g) employment visa; requirements can change, so confirmation with the employer and Philippine authorities is essential. Relocating employees should budget for housing, transport, healthcare, insurance, and occasional travel between islands. Local employment contracts, tax registration, and immigration compliance should be arranged before starting work.