Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong, Shangri-La Hong Kong, provides attentive table service in a refined Chinese dining environment. Responsibilities include greeting guests, explaining menus, taking accurate orders, serving food and beverages, maintaining table presentation, processing requests, and coordinating with the kitchen and service team. Candidates should have customer-service or restaurant experience, a pleasant and professional manner, good communication skills, and the ability to work efficiently during busy periods. Cantonese is highly advantageous, while conversational English and/or Mandarin may be required. Flexibility for shifts, weekends, and public holidays, along with strong teamwork and attention to detail, is expected.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for warm Asian hospitality, high service standards, distinctive dining, and thoughtfully designed guest experiences. Shangri-La Hong Kong is a landmark luxury hotel in the city’s Admiralty district, offering accommodation, restaurants, banqueting, wellness facilities, and business services. The group typically provides structured training, career-development opportunities, staff benefits, and an international working environment. Employees are expected to demonstrate genuine care for guests, professional presentation, teamwork, and consistent attention to detail. Hung Tong is associated with the hotel’s Chinese dining offering, making knowledge of Cantonese hospitality and polished table service particularly valuable.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, logistics, and professional services. The culture blends Cantonese traditions with international influences, and workplaces commonly value punctuality, courtesy, efficiency, and respect for hierarchy. Life is energetic and convenient, with excellent public transport, diverse food, shopping, hiking, beaches, and a vibrant arts scene. Accommodation can be expensive, especially near major business districts, so many workers choose shared housing or live in the New Territories. Foreign nationals normally need a job offer and employer-sponsored employment visa before starting work; eligibility depends on qualifications, experience, salary, and the role. Employers may assist with documentation, but applicants should verify current Immigration Department requirements. Hong Kong is compact, well connected, and suitable for people comfortable with a fast-paced urban lifestyle.