Director of Chinese Operations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Chinese Operations is expected to lead and manage Chinese food and beverage operations, ensuring high service standards, strong financial performance, guest satisfaction, and compliance with Shangri-La policies. Requirements typically include substantial experience managing Chinese restaurants or large-scale hospitality operations, strong knowledge of Chinese cuisine and service culture, leadership ability, commercial awareness, and excellent communication skills. Fluency in Mandarin or another Chinese language is likely advantageous, together with English proficiency. The successful candidate should be hands-on, guest-focused, commercially minded, and capable of training multicultural teams while maintaining quality, efficiency, hygiene, and brand standards.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, residences, and other properties across Asia, the Middle East, Europe, North America, and Australia. The brand is known for warm Asian hospitality, high service standards, premium accommodation, and extensive dining, leisure, and wellness facilities. In the Philippines, Shangri-La operates major properties in destinations including Manila, Cebu, and Boracay. Its hotels serve international leisure travelers, corporate guests, families, and large events. Employees typically work in multicultural environments with strong emphasis on guest care, operational excellence, professional development, sustainability, and consistent brand standards. A leadership role in Chinese operations would contribute directly to food and beverage performance, guest experience, team development, and the hotel's ability to serve Chinese-speaking and wider international markets.

Working in Philippines

The Philippines offers hospitality opportunities across Luzon, Visayas, and Mindanao, especially in Manila, Cebu, Boracay, Palawan, and other resort destinations. Jobs are available in hotels, restaurants, tourism, events, wellness, and travel services, with demand for experienced international managers and Chinese-speaking professionals. Filipino culture is welcoming, family-oriented, and community-minded, while English is widely used in business and daily life. Island living can offer warm weather, beaches, outdoor activities, and a relaxed lifestyle, although traffic, infrastructure, and seasonal weather vary by location. Foreign employees generally need an employer-sponsored work permit and an appropriate visa, commonly processed through the Bureau of Immigration. Candidates should confirm sponsorship, accommodation, taxes, healthcare, and relocation support with Shangri-La before accepting an offer. Major cities provide better international schools, healthcare, and transport connections than remote islands.