Service Associate - Finance (General Accounting)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Finance (General Accounting) supports daily accounting operations, including invoice processing, journal entries, account reconciliations, payment documentation, filing, and preparation of routine financial reports. Candidates are generally expected to have a degree or relevant training in Accountancy, Finance, or Business Administration, along with basic knowledge of accounting principles and office software, particularly Microsoft Excel. Experience in hotel finance or shared-services accounting is advantageous. The role requires accuracy, confidentiality, good organization, dependable follow-through, and the ability to meet deadlines. Candidates should communicate clearly, work well with colleagues and other departments, and demonstrate Shangri-La’s standards of professionalism and guest-focused service.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The company is known for warm Asian hospitality, high service standards, and distinctive properties in major cities and resort destinations. In the Philippines, Shangri-La operates established hotels and resorts, including properties in Metro Manila, Cebu, and Boracay. Employees typically work in a structured, multicultural environment with opportunities for training, internal mobility, and career development. Finance team members support the commercial and operational performance of each property by maintaining accurate records, ensuring proper controls, and providing timely financial information to management.

Working in Philippines

The Philippines offers hospitality and finance opportunities in Metro Manila, Cebu, Boracay, Palawan, and other resort destinations. Hotel roles range from accounting, front office, food and beverage, engineering, and housekeeping to guest activities and management. Filipino workplace culture is generally welcoming, collaborative, respectful, and service-oriented, with English widely used in business and tourism. Lifestyle varies by island: Manila is fast-paced and urban, Cebu combines city conveniences with beaches, while Boracay and Palawan offer a more relaxed resort setting. Living costs depend heavily on location, with resort islands often having higher rent and seasonal expenses. Foreign employees normally need an employer-sponsored work permit and appropriate visa before starting employment; requirements can include immigration approval, medical checks, and supporting documents. Filipino citizens generally need standard employment onboarding documents. Research housing, transport, healthcare, weather, and local employment rules before relocating.