Service Manager - Finance

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Finance role typically oversees finance operations, accounting controls, reporting, billing, reconciliations, and service delivery for hotel or shared-services activities. Candidates are generally expected to hold a degree in Accounting, Finance, or a related field, with relevant supervisory experience in hospitality, financial services, or business-process operations. Strong knowledge of accounting principles, internal controls, budgeting, audit requirements, and financial systems is important. The successful candidate should be analytical, organised, dependable, and comfortable managing deadlines and a team. Clear communication, stakeholder management, problem-solving ability, confidentiality, and proficiency in Microsoft Office and finance software are also expected.

About the employer

Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and Africa. Established in 1971, the group is known for its warm Asian hospitality, high service standards, and premium properties under the Shangri-La, Shangri-La Resorts, JEN, and other brands. In the Philippines, Shangri-La operates well-known properties such as Shangri-La The Fort, Manila; Edsa Shangri-La, Manila; and Shangri-La Mactan, Cebu Resort & Spa. Employees typically work in a multicultural environment focused on guest satisfaction, operational excellence, professional development, and responsible business practices. Finance roles support accurate reporting, cost control, compliance, and effective decision-making across hotel and corporate operations.

Working in Philippines

The Philippines is an archipelago with major employment centres in Luzon, Visayas, and Mindanao. Manila and nearby business districts offer the widest range of hotel, finance, technology, and corporate opportunities, while Cebu and Boracay provide strong tourism and hospitality employment. Filipino culture is friendly, family-oriented, and relationship-driven, with English widely used in business. Lifestyle choices range from busy metropolitan living to relaxed coastal communities, although traffic, humidity, and occasional typhoons should be considered. Accommodation and daily costs vary considerably by island and city. Foreign nationals generally need an employer-sponsored work permit and an appropriate visa, commonly arranged with assistance from the hiring company. EU, UK, US, and other visitors may enter visa-free for limited periods subject to current rules, but cannot work without authorization. Candidates should confirm requirements with the Philippine Bureau of Immigration before relocating.