Director of Events Management

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Events Management leads the planning, sales and delivery of conferences, weddings, banquets and other business or social events. Candidates should have substantial experience in hotel event operations, catering or conference sales, together with strong commercial awareness, leadership ability and excellent communication skills. The role requires effective budgeting, negotiation, client relationship management and coordination with food and beverage, housekeeping, finance and operations teams. The successful candidate is expected to achieve revenue targets, maintain Shangri-La service standards, develop new business and ensure smooth, memorable events from enquiry through completion. A degree or diploma in hospitality, events or business is normally preferred, along with strong knowledge of the Malaysian market and flexibility to work evenings, weekends and public holidays.

About the employer

Shangri-La is an international luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other major destinations. The brand is recognised for warm Asian hospitality, personalised service and high standards in accommodation, dining, meetings and leisure experiences. Its Malaysian properties serve business travellers, holidaymakers, wedding parties and corporate event clients, supported by extensive restaurants, banquet facilities and guest services. Shangri-La places strong emphasis on colleague development, service culture, teamwork and operational excellence. A Director of Events Management typically works closely with hotel leadership and commercial departments to grow event revenue while protecting guest satisfaction and the company’s luxury positioning.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Event, hotel sales, food and beverage, guest services and tourism roles are available, with stronger seasonal demand in island resorts and during wedding or conference periods. Malaysian culture is multicultural, combining Malay, Chinese, Indian and Indigenous traditions, with English widely used in hotels. Lifestyle ranges from busy city living to relaxed beaches, rainforest and island communities; costs are generally moderate, though resort locations can be more expensive. Foreign professionals usually need an employer-sponsored Employment Pass, and the company normally manages approval through Malaysian immigration authorities. Candidates should confirm eligibility, qualifications, accommodation and relocation support before accepting an offer. Malaysia’s warm climate, varied food and convenient regional travel make it attractive for hospitality careers.