Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Captain supervises daily service at Summer Palace, Shangri-La Hong Kong, ensuring attentive, efficient and polished dining experiences. Requirements typically include relevant experience in a high-end Chinese restaurant or luxury hotel, strong knowledge of food and beverage service, good communication skills, and the ability to lead and coach service colleagues. Cantonese, Mandarin and English are useful, while knowledge of fine-dining etiquette and Chinese cuisine is highly valued. The successful candidate is expected to manage a station, coordinate with the kitchen, handle guest requests professionally, maintain hygiene and service standards, support upselling, and help resolve complaints. Flexibility for shifts, weekends and public holidays is essential.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is known for warm Asian hospitality, high service standards and distinctive properties in major cities and resort locations. Shangri-La Hong Kong is located in Admiralty and includes luxury accommodation, extensive dining venues and meeting facilities. Summer Palace is its acclaimed Chinese restaurant, recognised for refined Cantonese cuisine, elegant surroundings and professional service. Employees generally work in a structured international hotel environment with opportunities for training, career development and internal mobility. Benefits may include staff meals, uniform, medical coverage, discounts and service charge, depending on the employment terms and role.
Hong Kong offers strong opportunities in hotels, restaurants, events, retail, finance and professional services, although competition is high and living costs are substantial. The culture combines Cantonese traditions, international influences, festivals, excellent food and a fast-paced working style. Lifestyle options range from dense urban neighbourhoods and vibrant nightlife to beaches, hiking trails and quieter outlying islands. Public transport is highly efficient, with the MTR, buses, ferries and minibuses connecting most areas. Overseas employees normally need an employment visa sponsored by a Hong Kong employer; approval depends on qualifications, relevant experience, a confirmed job and proof that the role is genuine. Applicants should arrange accommodation, health insurance details, banking and tax information before arrival. Employer-provided staff housing is uncommon in city hotels, so budgeting carefully for rent and commuting is important.
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