Security Manager / Assistant Security Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, hotel property and company assets at Shangri-La in Hong Kong. Duties typically include supervising security officers, monitoring CCTV and access control, managing incidents, conducting investigations, preparing reports, supporting emergency response and ensuring compliance with hotel procedures and local regulations. Candidates are generally expected to have hotel, hospitality, commercial or law-enforcement security experience, strong leadership and communication skills, sound judgment, and the ability to remain calm under pressure. Knowledge of emergency planning, loss prevention, fire and life-safety procedures is advantageous. Shift work, including nights, weekends and public holidays, is normally required.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, refined hotels and resorts, and strong emphasis on genuine care. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its Hong Kong hotels serve business travelers, leisure guests, local residents and major events, combining premium accommodation with restaurants, meeting facilities, wellness services and personalized hospitality. Shangri-La places importance on service excellence, professional development, teamwork and operational standards. Employees typically work in a multicultural environment with opportunities to build careers across departments and properties. Security teams are especially important in maintaining a safe, discreet and welcoming environment for guests, colleagues and visitors.

Working in Hong Kong

Hong Kong offers strong employment opportunities in hospitality, finance, retail, aviation, technology and professional services. Hotels regularly recruit security, front office, food and beverage, housekeeping and management staff, particularly in Central, Tsim Sha Tsui, Causeway Bay, the airport and resort areas. The culture blends Cantonese traditions with international influences; English is widely used in business, while Cantonese is valuable for many customer-facing roles. Life is energetic and highly connected, with excellent public transport, diverse dining, shopping, hiking and access to beaches and outlying islands. Housing can be expensive, so relocation planning and employer accommodation or allowances should be discussed. Most overseas hires need an employment visa sponsored by the employer and must demonstrate qualifications and a confirmed role. Dependants may usually apply for dependant visas. Check current Immigration Department requirements before moving.