Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by handling correspondence, preparing proposals and contracts, maintaining customer records, coordinating appointments, and assisting with sales reports and client follow-up. Candidates typically need a diploma or degree in hospitality, business, marketing, or a related field, together with strong administration, communication, and organizational skills. Previous hotel or sales experience is advantageous. The role expects a professional, service-focused approach, attention to detail, confidence dealing with corporate and leisure clients, proficiency in Microsoft Office and hotel systems, and the ability to manage multiple deadlines. Flexibility, teamwork, a positive attitude, and clear spoken and written English are important in this customer-facing position.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognized for its hotels, resorts, and serviced residences across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. The group is known for warm Asian hospitality, high service standards, and properties in major business and leisure destinations. Shangri-La Singapore is a prominent luxury hotel set in landscaped grounds near Orchard Road, offering accommodation, restaurants, meeting facilities, wellness services, and extensive event spaces. Employees typically work in a multicultural environment where guest care, professionalism, teamwork, commercial awareness, and attention to detail are strongly valued. Benefits and conditions vary according to the position, employment contract, and Singapore regulations.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology, healthcare, and logistics. Hotel roles are concentrated around Orchard Road, Marina Bay, Sentosa, and the airport, and English is widely used at work. The culture is multicultural, combining Chinese, Malay, Indian, and international influences, with excellent food, efficient public transport, and generally high personal safety. MRT trains and buses make commuting convenient, although accommodation and daily expenses can be relatively high. Foreign professionals normally need an employer-sponsored work pass; common options include the Employment Pass for eligible professional roles and the S Pass for qualifying associate-professional positions, subject to salary, quota, and approval requirements. Employers usually guide successful candidates through the application. Before relocating, confirm the contract, accommodation costs, medical coverage, taxes, and pass eligibility. Singapore offers a clean, energetic lifestyle with beaches, parks, shopping, and easy regional travel.