Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports and presentations, coordinating client enquiries, maintaining account records and assisting with meetings, events and site inspections. Candidates should have relevant experience in hotel sales, events, administration or customer service, strong organisational and communication skills, and good knowledge of Microsoft Office. Fluency in English is generally required; Cantonese and Mandarin are valuable for Hong Kong clients. The successful candidate is expected to be detail-oriented, commercially aware, responsive and comfortable managing multiple deadlines. A professional appearance, positive attitude, teamwork, and the ability to deliver efficient service to corporate, group and event customers are also important.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its brands include Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. The group is recognised for warm Asian hospitality, personalised guest service and high standards in accommodation, dining, meetings and events. In Hong Kong, Shangri-La operates prominent luxury properties, including Island Shangri-La and Kowloon Shangri-La, serving leisure travellers, business guests, weddings and major conferences. Employees typically work in a polished, multicultural environment with opportunities to develop in hotel operations, sales, events and guest relations. Benefits and exact conditions vary by property and employment contract, but may include staff dining, uniform provision, training, service incentives and hotel privileges.

Working in Hong Kong

Hong Kong is a major international business and tourism centre with opportunities in hospitality, events, retail, finance, technology, aviation and professional services. The culture blends Cantonese traditions with global influences; English is widely used in business, while Cantonese is valuable for daily life and customer-facing roles. The lifestyle is energetic, convenient and highly urban, with excellent public transport, diverse food, hiking trails, beaches and a vibrant arts scene. Housing is expensive, so many newcomers share flats or live in areas connected by the MTR. Overseas employees normally require an appropriate work visa, commonly sponsored by the employer under the General Employment Policy, and should not begin work before approval. Applicants should prepare passport, qualifications, employment records and proof of experience. Employers may assist with visa processing, but relocation costs, accommodation and dependent arrangements should be confirmed before accepting an offer.