Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and servicing guest rooms, bathrooms, corridors, and other assigned areas to Shangri-La standards. Requirements generally include previous housekeeping or hotel experience, good physical fitness, attention to detail, reliable attendance, and a friendly, service-focused attitude. The candidate should be able to work efficiently under time pressure, follow hygiene and safety procedures, handle cleaning equipment and chemicals correctly, and communicate politely with guests and colleagues. Flexibility to work rotating shifts, weekends, and public holidays is expected. Basic English or Filipino communication skills are useful, while training may be provided to suitable applicants.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Asia and known for warm, attentive service. The company operates hotels, resorts, and residences in major destinations across Asia, the Middle East, Europe, and other international markets. Its properties typically offer accommodation, restaurants, wellness facilities, meeting spaces, and leisure activities. In the Philippines, Shangri-La has established resorts and hotels in destinations such as Boracay, Cebu, and Metro Manila. The group places strong emphasis on guest satisfaction, professional standards, teamwork, employee development, and responsible hospitality. Working for Shangri-La can provide practical experience in an international hotel environment, opportunities for internal training, and exposure to guests from many countries. Benefits and compensation vary by property, position, experience, and applicable service-charge arrangements.

Working in Philippines

The Philippines is an archipelago with strong opportunities in hotels, resorts, restaurants, tourism, retail, healthcare, business services, and remote work. Popular destinations for hospitality employment include Boracay, Cebu, Palawan, Bohol, and Metro Manila. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Island living offers beaches, outdoor activities, fresh seafood, and a relaxed social lifestyle, although transport, healthcare, internet reliability, and living costs vary between islands. Foreign workers normally need an employer-sponsored work permit and appropriate visa, commonly arranged with assistance from the hiring company; tourists should not work on a tourist visa. Applicants should confirm salary, accommodation, service charge, transportation, medical coverage, and relocation support before accepting an offer. Local employees should prepare valid identification, tax and government records, and any requested employment certificates.