F&B Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Sales Manager is responsible for driving restaurant, banquet and catering revenue through corporate accounts, events, group bookings and local partnerships. Requirements typically include a diploma or degree in hospitality, business or marketing, along with several years of hotel food and beverage sales experience. Strong knowledge of the Malaysian market, client relationship management, negotiation and sales planning is expected. The candidate should be confident, commercially minded and comfortable meeting revenue targets. Excellent communication, presentation and organisational skills are essential, as is the ability to work with hotel operations, chefs and event teams. Flexibility to attend networking events, client meetings and functions outside standard office hours is also expected.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, high service standards and properties ranging from city hotels to beach and island resorts. Shangri-La places strong emphasis on guest experience, colleague development, sustainability and personalised service. Its Malaysian operations include well-established luxury hotels and resorts serving leisure travellers, corporate guests, weddings, conferences and international events. Employees commonly work in multicultural teams and receive exposure to premium food and beverage, meetings and events, and global hospitality practices. Benefits can vary by property but may include service charge, meals, uniforms, medical coverage, staff accommodation or transport, training and discounted stays within the group.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism and corporate sales, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Island destinations such as Langkawi, Penang and parts of Sabah provide a relaxed coastal lifestyle, beaches, outdoor activities and diverse food cultures, while Kuala Lumpur offers broader career development and urban amenities. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hospitality. Living costs vary, with resort locations sometimes offering staff accommodation or meals. Foreign nationals normally need an employer-sponsored employment pass, and approval must be obtained before starting work. Candidates should confirm visa eligibility, contract terms, service charge, housing and insurance directly with Shangri-La. Relocation planning should include transport, local banking, healthcare access and seasonal weather, including monsoon conditions in some regions.