Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the department with daily administration, records, reports, scheduling, correspondence, purchasing documentation and coordination between restaurants, kitchens, finance and other hotel teams. Candidates are generally expected to have administrative or hospitality experience, good computer skills, strong organisation and attention to detail. Familiarity with Microsoft Office and hotel systems is useful. The role requires professional communication, confidentiality, accuracy and the ability to manage several priorities in a busy environment. Candidates should be service-minded, dependable, flexible with working hours and comfortable supporting operational teams, including during busy periods or special events. Previous experience in a hotel or food and beverage environment is preferred, while knowledge of English and local languages may be advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders Hotels. The group is recognised for warm Asian hospitality, high service standards and comprehensive guest experiences covering accommodation, dining, meetings, wellness and leisure. In Malaysia, Shangri-La properties serve business and leisure travellers in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. Employees typically work in multicultural teams and are expected to demonstrate professionalism, genuine care for guests, teamwork and attention to detail. The company also offers opportunities to build careers across hotel operations, food and beverage, culinary services, finance, sales and corporate functions.

Working in Malaysia

Malaysia offers varied opportunities in hotels, restaurants, tourism, retail, technology and shared services, with particularly strong demand in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Its culture combines Malay, Chinese, Indian and indigenous influences, reflected in food, festivals, languages and everyday customs. Lifestyle ranges from fast-paced city living to relaxed island and coastal communities, with generally affordable food and transport outside central Kuala Lumpur. Foreign nationals normally require an employer-sponsored work pass, and they should secure an approved offer before starting work; requirements depend on nationality, role and salary. Employers commonly assist with the Employment Pass process, but applicants should confirm current rules with Malaysian immigration authorities. Relocation planning should include accommodation, medical cover, transport, banking, taxes and climate preparation, as Malaysia is hot and humid with seasonal heavy rain.