Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for developing and converting meetings, conferences, weddings and other event business for Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel event-sales experience, strong local and corporate contacts, and excellent communication and negotiation skills. The successful candidate is expected to achieve revenue targets, prepare proposals and contracts, conduct site inspections, coordinate with operations teams, manage client relationships and ensure events meet guest expectations. Strong knowledge of the Malaysian hospitality market, presentation skills, commercial awareness, attention to detail and flexibility to work evenings, weekends and public holidays are important.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international destinations. The company is known for personalised Asian-inspired service, premium accommodation, restaurants, meetings and events, wellness facilities and destination experiences. In Malaysia, Shangri-La operates established properties in locations such as Kuala Lumpur, Penang, Kota Kinabalu and Rasa Sayang, serving leisure travellers, corporate clients and large events. Employees generally work in a service-focused, multicultural environment where guest care, teamwork, professional presentation and commercial performance are valued. Benefits and working conditions vary by property and position, but hotel roles may include meals, uniforms, staff rates and medical or other company benefits.

Working in Malaysia

Malaysia offers varied opportunities in luxury hotels, resorts, convention venues, restaurants, tourism and event management, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal destinations. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hospitality workplaces. Island living can provide beaches, diving, outdoor activities and a relaxed lifestyle, although imported goods, transport and housing may cost more in resort areas. Foreign professionals normally need an employer-sponsored Employment Pass, with approval handled through the relevant Malaysian immigration process; working before approval is not permitted. Relocating candidates should confirm accommodation, medical cover, tax, transport, contract terms and whether flights or settling-in support are provided. Malaysia has warm, humid weather year-round, with monsoon conditions varying by coast, so professional clothing, reliable transport and tolerance for busy peak seasons are useful.