Events and Operations Assistant Manager, Family Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events and Operations Assistant Manager, Family Experience will support the planning, coordination and delivery of family-focused events and guest activities at Shangri-La Singapore. Responsibilities typically include managing event logistics, coordinating with internal departments and external vendors, supervising event teams, monitoring budgets and schedules, and ensuring excellent guest experiences. Candidates should have experience in hospitality, events, entertainment or operations, strong organisational and communication skills, and the ability to manage several activities at once. A customer-focused attitude, creativity, attention to detail and willingness to work weekends, public holidays and varied shifts are expected. Experience with children’s programmes, family entertainment or luxury hotel operations would be advantageous.

About the employer

Shangri-La Group is a global luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is known for its service culture, comfortable surroundings and emphasis on genuine Asian hospitality. Shangri-La Singapore is a landmark urban resort set in extensive gardens near Orchard Road. It offers luxury accommodation, restaurants, meeting and event facilities, wellness services and family-oriented experiences. The property caters to leisure travellers, business guests, families, weddings and corporate events. Employees typically work in a multicultural environment where guest care, professionalism, teamwork and attention to detail are highly valued. The group also provides opportunities for hospitality training, internal development and career mobility across its international portfolio.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, events, food and beverage, finance, technology and healthcare. The culture is multicultural, English-friendly and generally safe, with Chinese, Malay, Indian and international influences visible in food, festivals and daily life. Public transport is efficient, although accommodation and dining can be expensive. Popular neighbourhoods include Orchard, Marina Bay, Chinatown, Little India and Sentosa, while parks and waterfront areas provide space for relaxation. Foreign employees normally require an appropriate work pass, usually arranged or supported by the employer; eligibility depends on salary, qualifications and experience. New arrivals should budget carefully for rent, deposits, transport and healthcare, and confirm employment terms before relocating. Singapore’s warm, humid climate, high service standards and fast-paced lifestyle suit adaptable candidates who enjoy multicultural workplaces and organised city living.