Sales Executive

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Executive is expected to promote Shangri-La’s products and services, develop business relationships, manage client accounts, follow up on sales leads, and achieve revenue targets. Typical requirements include relevant experience in hotel sales, tourism, hospitality, or a related field; strong communication and negotiation skills; professional presentation; and good knowledge of the Hong Kong market. Fluency in English and Cantonese is commonly preferred, while Mandarin may be advantageous. The successful candidate should be customer-focused, commercially aware, organised, resilient, and comfortable working with corporate clients, travel partners, and internal hotel teams. Flexibility, teamwork, accurate reporting, and a proactive approach to securing new business are also expected.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts, and distinctive Asian-inspired service culture. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. Its Hong Kong operations serve business and leisure travellers through premium accommodation, restaurants, meetings, events, and wellness facilities. Shangri-La places strong emphasis on genuine hospitality, personalised guest experiences, professional development, and long-term relationships with customers and partners. Working for the company can provide exposure to international hotel standards, luxury sales practices, corporate accounts, and a multicultural workforce. Specific duties, benefits, and compensation for this Sales Executive position may vary according to the hotel and department.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology, and international business. Hotel sales professionals benefit from a competitive market, major events, corporate travel, and access to regional clients. The city combines Chinese traditions with an international lifestyle, excellent public transport, dense urban neighbourhoods, varied dining, hiking trails, beaches, and lively arts and nightlife scenes. Housing is expensive, particularly on Hong Kong Island and in central Kowloon, so many employees consider areas such as the New Territories or outlying islands. Foreign nationals generally need an employment visa sponsored by a Hong Kong employer, and approval depends on qualifications, a confirmed job, market need, and suitable salary. Employers commonly assist with documentation, but candidates should confirm visa, tax, medical, insurance, and relocation arrangements before accepting an offer. Cantonese is valuable locally, while English is widely used in business and hotels.