Service Associate - Finance (Accounts Receivable)

Role summary

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The Service Associate – Finance (Accounts Receivable) supports accurate and timely recording, reconciliation, and collection of guest and company accounts. Typical requirements include a degree or diploma in accounting, finance, or a related field; basic knowledge of bookkeeping and accounts receivable; good computer skills, particularly Microsoft Excel and accounting systems; and strong attention to detail. Previous hotel or finance experience is helpful, while fresh graduates may be considered for entry-level roles. The candidate is expected to be organized, discreet, reliable, comfortable handling figures, and able to communicate professionally with guests, departments, and business partners. The role also requires meeting deadlines and following Shangri-La’s financial controls and service standards.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, thoughtful service, and premium guest experiences. In the Philippines, Shangri-La operates well-known properties including Shangri-La The Fort in Manila, Edsa Shangri-La, Shangri-La Mactan in Cebu, and Shangri-La Boracay. Employees work in a structured, service-focused environment with opportunities to build careers in hotel operations, finance, food and beverage, guest services, and administration. Benefits and exact salary levels vary by property, experience, qualifications, and employment status.

Working in Philippines

The Philippines offers hospitality and finance opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other tourism centers. Major employers include international hotel groups, resorts, restaurants, business-process companies, and local enterprises. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used at work. Lifestyle varies from busy urban living in Manila to a more relaxed beach setting in Cebu, Boracay, or Palawan. Costs are usually lower outside Manila, although rents in popular resort areas can be high. Foreign nationals generally need an employer-sponsored work permit and appropriate visa, while Filipinos relocating between islands usually need only valid identification and a local address. Applicants should check transportation, housing, healthcare, and weather conditions before relocating. Hospitality roles may involve shifts, weekends, and holiday work.