Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer is responsible for protecting guests, colleagues, hotel property and confidential information at Shangri-La in Hong Kong. Typical requirements include relevant security or hospitality experience, good physical fitness, clear communication skills and the ability to remain calm during emergencies. Candidates should be observant, professional and service-minded, with the ability to patrol the property, monitor access and CCTV systems, respond to incidents, prepare reports and support evacuation or fire-safety procedures. Knowledge of local security regulations, first aid and Cantonese, English or Mandarin would be advantageous. The role requires shift work, including nights, weekends and public holidays, and a strong commitment to discretion and guest service.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts and distinctive Asian-inspired service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its Hong Kong hotels serve business travellers, leisure guests, local residents and major events, with extensive accommodation, dining, wellness and conference facilities. Shangri-La places strong emphasis on genuine hospitality, service excellence, colleague development and responsible business practices. Employees typically work in multicultural teams and are expected to provide attentive, respectful service while maintaining high professional and safety standards. Benefits and working conditions vary by property and position.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, tourism, restaurants, finance, retail, logistics, technology and international business. The city combines Cantonese traditions, British influences and a highly global outlook. Life is fast-paced and convenient, with excellent public transport, extensive dining, lively neighbourhoods, hiking trails and easy access to beaches and outlying islands. Housing is compact and can be expensive, so many newcomers share accommodation or live in districts outside the central areas. English is widely used in professional settings, while Cantonese is valuable for daily life and customer-facing work; Mandarin is also useful. Most foreign employees need an employment visa sponsored by an employer, and approval depends on qualifications, a confirmed offer and proof that the role cannot readily be filled locally. New arrivals should budget for deposits, transport, healthcare and documentation, and confirm shift patterns and staff accommodation with the hotel before relocating.