Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong, Shangri-La Hong Kong, is responsible for welcoming guests, taking orders, serving food and beverages, explaining menu items, processing payments and maintaining high service standards. Candidates should have relevant experience in hotel or restaurant operations, strong communication and interpersonal skills, a pleasant personality, and a customer-focused attitude. Cantonese and English are useful, while Mandarin is an advantage. The role requires teamwork, attention to detail, good personal presentation and flexibility to work shifts, weekends and public holidays. Familiarity with Chinese cuisine and fine-dining service is beneficial.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its hotels are known for warm Asian hospitality, high-quality accommodation, restaurants, wellness facilities and personalised guest service. Shangri-La Hong Kong is a prominent luxury hotel in Kowloon, offering rooms, meeting facilities and several dining venues, including Chinese cuisine restaurants. The company places strong emphasis on service excellence, professionalism, cultural awareness and employee development. Staff may receive benefits such as meals, uniform provision, training, medical coverage and hotel discounts, depending on the position and employment terms. Working for Shangri-La can provide valuable experience in luxury hospitality and opportunities for career progression within Hong Kong or the wider group.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services. The hospitality sector is international and regularly recruits waiters, chefs, front-office staff and supervisors. Local culture blends Cantonese traditions with global influences; politeness, punctuality and respect for hierarchy are valued. Life is energetic, safe and convenient, with excellent public transport, diverse food, shopping and easy access to hiking trails and beaches. Housing is expensive, particularly in central areas, so many workers share accommodation or live in districts such as Kowloon, New Territories or Lantau. Overseas employees generally need an appropriate employment visa sponsored by their employer, and should not begin work before approval. Applicants should confirm contract terms, salary, service charge, accommodation, medical cover and visa arrangements. Cantonese is helpful, while English is widely used in international hotels.