Buffet Ambassador

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Buffet Ambassador supports smooth and welcoming buffet operations at Shangri-La Singapore. Responsibilities typically include greeting guests, explaining buffet selections, replenishing food and beverages, maintaining cleanliness and presentation, monitoring guest satisfaction, and coordinating with the kitchen and service team. Candidates should have hospitality or restaurant experience, a friendly and confident manner, good communication skills, attention to detail, and the ability to work efficiently during busy meal periods. Flexibility for shifts, weekends, and public holidays is expected. Food-safety awareness and experience in an international hotel or buffet restaurant would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and Australia. Shangri-La Singapore is a landmark urban resort set on Orange Grove Road, close to Orchard Road. The hotel is known for its extensive gardens, multiple restaurants and bars, family facilities, event spaces, and personalised Asian hospitality. As part of the Shangri-La Group, employees work in a multicultural environment serving leisure travellers, business guests, families, and large events. The company generally places strong emphasis on guest care, service standards, teamwork, training, and career development. The Buffet Ambassador role would typically support one of the hotel's all-day dining or buffet operations.

Working in Singapore

Singapore is a compact, highly connected island city with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. Its culture blends Chinese, Malay, Indian, and international influences, reflected in its languages, festivals, neighbourhoods, and famous hawker food. The lifestyle is safe, efficient, and cosmopolitan, although accommodation and daily expenses can be high. Public transport is excellent, and beaches, parks, shopping areas, and cultural districts are easy to reach. Foreign employees generally need an employer-sponsored work pass; hospitality roles may use an S Pass or Work Permit depending on salary, qualifications, and government quotas. Applicants should secure a confirmed offer before relocating and check current Ministry of Manpower requirements. A valid passport, medical checks, and approved accommodation may also be required. English is widely used in the workplace.