Director of Events Management

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Events Management leads the planning, sales and delivery of conferences, weddings, meetings and other events, ensuring excellent guest experiences and strong commercial results. Candidates typically need a degree or diploma in hospitality, events or business, along with substantial experience managing large-scale events in a luxury hotel or resort. Strong leadership, budgeting, negotiation, client relationship and team coordination skills are expected. The role requires close cooperation with catering, banquet, rooms, culinary and sales teams, as well as the ability to manage multiple priorities, meet revenue targets and maintain Shangri-La service standards. Professional communication, flexibility and a hands-on approach are essential.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for personalised Asian hospitality, high service standards and premium facilities covering accommodation, dining, meetings, events and wellness. In Malaysia, Shangri-La properties serve business travellers, leisure guests, wedding parties and corporate clients, creating opportunities across hotel operations, events, food and beverage, sales and administration. Employees generally work in multicultural environments with a strong emphasis on guest satisfaction, teamwork, professional development and brand consistency.

Working in Malaysia

Malaysia offers opportunities in luxury hotels, resorts, event venues, tourism, food and beverage and corporate hospitality, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. The country combines Malay, Chinese, Indian and indigenous cultures, with English widely used in business and tourism. Lifestyle varies from busy urban living to relaxed island life, with excellent food, tropical weather and relatively affordable costs compared with many international destinations. Foreign professionals usually need an employment pass sponsored by their employer; approval depends on qualifications, salary and the role’s eligibility. Employers commonly assist with applications and relocation, but candidates should confirm current immigration rules before accepting an offer. Housing, healthcare, transport and schooling should be researched in advance, particularly for families. Malaysia’s monsoon seasons can affect island travel and tourism operations.