Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the hotel’s commercial team with sales administration, marketing activities, client communication, promotional campaigns, reports, appointments and event coordination. Candidates are generally expected to have a diploma or degree in marketing, business, hospitality or a related field, along with relevant administrative or hotel experience. Strong organisational skills, attention to detail, professional communication and proficiency in Microsoft Office are important. Fluency in English and French is highly advantageous in Mauritius, while knowledge of other languages and experience with hotel systems or digital marketing are useful. The successful candidate should be customer-focused, commercially aware, discreet, adaptable and able to manage several deadlines in a busy luxury-resort environment.

About the employer

Shangri-La Group is a global luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, Africa and North America. Its properties are known for personalised service, refined accommodation, dining, wellness facilities and strong destination experiences. In Mauritius, Shangri-La Le Touessrok Resort & Spa is a high-end beachfront resort on the east coast, offering rooms, suites and villas, restaurants, leisure activities, golf and spa services. The resort serves international leisure travellers, weddings, meetings and luxury-tourism clients. Employees typically work in a multicultural environment where guest service, presentation, teamwork and attention to detail are important. A Sales & Marketing Coordinator would support the resort’s efforts to build client relationships, promote its facilities and generate business through partnerships, campaigns and events.

Working in Mauritius

Mauritius offers opportunities in luxury hotels, tourism, restaurants, retail, finance, technology, education and healthcare, with resort work particularly common for international applicants. The culture blends Creole, Indian, African, French and Chinese influences, reflected in its food, music, festivals and multilingual communities. English is widely used in business, while French and Mauritian Creole are common in daily life. Lifestyle benefits include warm weather, beaches, hiking, water sports and a relaxed community atmosphere, although imported goods and accommodation can be expensive. Foreign nationals normally need an approved work or occupation permit before starting employment; the employer usually supports the application, and requirements depend on salary, qualifications and nationality. Candidates should confirm visa rules, accommodation, insurance, transport and relocation costs with Shangri-La before accepting an offer. Port Louis and Grand Baie are popular urban bases, while resort locations may be quieter and more remote.