Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by managing correspondence, preparing proposals and reports, coordinating client appointments, updating sales records, and assisting with site inspections and events. Candidates should have a diploma or degree in hospitality, business, marketing, or a related field, along with strong administrative and communication skills. Previous hotel, sales, or customer-service experience is preferred. The role requires good organisation, attention to detail, confidence using Microsoft Office and hotel systems, and the ability to manage multiple deadlines. The successful candidate is expected to be professional, service-minded, commercially aware, and comfortable working with guests, corporate clients, travel partners, and internal departments in a fast-paced environment.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for personalised service, comfortable surroundings, and its Asian-inspired approach to hospitality. Shangri-La Singapore is a flagship urban resort set on Orange Grove Road near Orchard Road. It offers guest rooms, suites, restaurants, meeting facilities, landscaped grounds, and leisure amenities. The company employs people across hotel operations, food and beverage, sales, events, finance, engineering, guest services, and wellness. Employees are generally expected to demonstrate warm service, teamwork, cultural awareness, professional presentation, and a strong commitment to guest satisfaction. Career opportunities may include training, internal mobility, and exposure to an international hotel environment.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hotels, tourism, aviation, finance, technology, healthcare, retail, and logistics. Its hospitality sector attracts international workers, particularly for sales, food and beverage, housekeeping, culinary, and guest-service roles. The culture is multicultural, orderly, and English-friendly, with Chinese, Malay, Indian, and international influences. Lifestyle highlights include excellent public transport, diverse food, safe neighbourhoods, shopping, parks, beaches, and a busy city atmosphere. Rent can be expensive, especially near the centre, so many newcomers share accommodation or live farther from Orchard Road. Foreign employees usually need an employer-sponsored work pass; common options include the Employment Pass or S Pass, subject to salary, qualifications, quotas, and government approval. Employers normally guide the application process. Before relocating, candidates should confirm housing, medical coverage, transport costs, work-pass eligibility, and the exact employment benefits offered.