Senior Sales Manager (MICE)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Sales Manager (MICE) is responsible for developing and managing business from meetings, incentives, conferences and exhibitions. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel or MICE sales experience, strong knowledge of the Indonesian market, an established corporate and agency network, excellent negotiation skills and confident spoken and written English. The successful candidate is expected to generate revenue, achieve sales targets, prepare proposals and contracts, conduct client presentations and site inspections, maintain key accounts, coordinate with operations teams and ensure events are delivered professionally. Flexibility, commercial awareness, strong communication, presentation skills and a proactive, results-focused approach are essential.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, comfortable accommodation, restaurants, wellness facilities and extensive conference and event spaces. Shangri-La hotels serve leisure travellers, corporate guests, groups and major international events. In Indonesia, the group has operated prominent hospitality properties and is recognised for combining international service standards with local culture and warm Asian hospitality. Employees generally work in a structured, guest-focused environment with opportunities to collaborate across commercial, events and hotel operations teams. Compensation may include base salary, service charge, performance incentives, meals, insurance and other benefits, depending on the property, seniority and employment contract.

Working in Indonesia

Indonesia offers diverse opportunities across Bali, Java, Lombok, Sumatra and other islands. Hospitality, tourism, events, sales, technology and education are especially active sectors, with Jakarta, Bali and major resort destinations attracting international employers. Bali suits people seeking a social, outdoor lifestyle with beaches, wellness and a large expatriate community, while Jakarta provides stronger corporate and MICE opportunities but has heavier traffic and a faster pace. Indonesian culture values courtesy, community, religious diversity and respectful relationships; learning basic Bahasa Indonesia is highly useful. Foreign nationals normally need an employer-sponsored work permit and appropriate limited-stay visa, arranged before starting work. Requirements and permitted activities vary, so confirm details with the employer and Indonesian immigration authorities. Research housing, healthcare, transport, taxation and insurance before relocating. Salaries and benefits differ considerably between islands and hotel properties.