F&B Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Sales Manager is responsible for promoting the hotel’s restaurants, bars, banquets and catering services, developing corporate and private accounts, securing events, and meeting revenue targets. Candidates should have several years of hospitality, restaurant sales or hotel event experience, strong knowledge of the Malaysian market, and an established client network. Excellent communication, negotiation and presentation skills are essential, together with confidence in building relationships and managing sales pipelines. The role requires a commercially minded, target-driven professional who can coordinate closely with culinary, banquet and operations teams, represent Shangri-La professionally, and deliver consistently high guest and client satisfaction.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for warm Asian hospitality, high service standards and premium accommodation, dining, wellness and event facilities. In Malaysia, Shangri-La operates established properties in destinations including Kuala Lumpur, Penang and Sabah, serving leisure travellers, business guests, weddings and corporate events. Employees typically work in a structured international hotel environment with opportunities for training, career development and internal mobility. An F&B Sales Manager supports the commercial performance of the property by growing restaurant, banquet and catering revenue while maintaining the personalised service associated with the Shangri-La brand.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations, particularly in hotels, food and beverage, tourism, events and sales. The culture blends Malay, Chinese, Indian and indigenous influences, with excellent food, welcoming communities and a generally relaxed social atmosphere. Island living in Langkawi, Penang or Sabah provides beaches, outdoor activities and a slower pace, although transport and housing can vary by location. International applicants normally need an employer-sponsored Employment Pass; the company must meet immigration requirements and obtain approval before employment begins. A valid passport, qualifications, employment contract and medical or immigration documents may be required. Relocating employees should budget for deposits, transport and private healthcare, and confirm whether accommodation, flights, insurance and service charge are included in the offer.