Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the hotel’s restaurants, bars, banquets and room-service operations through administrative coordination. Typical requirements include a diploma or equivalent qualification, previous hotel or office administration experience, good computer skills, and confidence using Microsoft Office or similar systems. The successful candidate should be organized, accurate and comfortable handling schedules, reports, invoices, purchase requests and departmental correspondence. Strong communication skills are important because the role works with outlet managers, suppliers, finance and other hotel departments. Hospitality experience, attention to detail, confidentiality and the ability to manage several tasks during busy periods are expected. A professional attitude, service mindset and willingness to work flexible hours will be valuable.

About the employer

Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other major destinations. The company is known for warm Asian hospitality, high service standards and a broad portfolio that includes city hotels, island resorts, restaurants, meeting facilities and wellness services. In Malaysia, Shangri-La operates established properties serving business travellers, leisure guests, families and events. Employees typically work in a structured, multicultural environment with opportunities to develop experience across hotel departments. Benefits and employment terms vary by property and position, but may include staff meals, uniforms, training, service-charge participation and hotel discounts. The group places strong emphasis on guest satisfaction, teamwork, professionalism and consistent operational standards.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other resort destinations. Island properties such as Langkawi and Penang provide work in hotels, restaurants, events, wellness and tourism, while city locations offer broader corporate and business-hotel roles. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with excellent food and generally welcoming communities. Lifestyle costs are moderate, though popular resort areas can be more expensive and seasonal. Foreign employees normally need an employment pass arranged and sponsored by the employer; approval depends on the position, salary and immigration requirements. Candidates should confirm accommodation, transport, medical coverage, service charges, working hours and relocation support before accepting an offer. English is widely used in hotels, while Malay is the national language. Major airports and domestic flights make travel between the mainland and islands straightforward.