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The Assistant Manager/Manager, Human Resources is expected to support the hotel’s people strategy across recruitment, onboarding, employee relations, performance management, training, HR administration and compliance with Singapore employment regulations. Candidates should have a degree or diploma in Human Resources, Business Administration or a related discipline, together with relevant experience in hotel or service-industry HR. Strong communication, organisation and interpersonal skills are important, as is the ability to handle confidential matters professionally. The successful candidate should be approachable, commercially aware and comfortable working with employees and managers at all levels. Experience with HR systems, Singapore labour legislation and a fast-paced multicultural hospitality environment would be advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for warm Asian hospitality, high service standards and a strong focus on guest experience. Shangri-La Singapore is an established luxury hotel set amid extensive tropical gardens, offering accommodation, restaurants, event facilities, wellness services and family-focused amenities. The company employs a diverse international workforce and places emphasis on service excellence, learning and development, teamwork and employee engagement. HR leaders in the organisation typically partner with department heads to attract talent, support colleagues and maintain a positive, compliant workplace culture.
Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, retail and logistics. The hotel industry offers roles for international candidates, although competition is high and employers generally need to meet Ministry of Manpower requirements for work-pass sponsorship. Employment Passes are commonly used for professional and managerial positions, while S Passes may apply to eligible mid-skilled roles; approval depends on salary, qualifications, experience and employer quotas. Singapore has a multicultural society shaped by Chinese, Malay, Indian and international communities, with English widely used at work. Lifestyle is safe, convenient and efficient, supported by excellent public transport, modern healthcare and abundant dining options. Living costs, especially rent, are relatively high. New arrivals should arrange suitable accommodation, review healthcare coverage, understand local employment rules and budget for transport, deposits and daily expenses before relocating.
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