Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the hotel’s events and business development team by responding to enquiries, preparing proposals and contracts, coordinating venue arrangements, maintaining client records and assisting with event planning from initial enquiry through completion. Candidates should have strong communication, organisation and customer-service skills, good attention to detail, and confidence handling multiple deadlines. Experience in hotel sales, conferences, banquets or event coordination is advantageous. The role requires professional English, computer literacy and a polished manner when dealing with corporate clients, wedding parties and other event organisers. Flexibility is expected, including occasional evenings, weekends and public holidays. The successful candidate should be commercially minded, service-focused and able to work closely with food and beverage, front office and operations teams.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for attentive service, comfortable accommodation, destination dining, wellness facilities and well-organised meetings and celebrations. In Malaysia, Shangri-La operates several recognised properties, including city hotels and resort destinations, serving leisure travellers, corporate guests, weddings and large events. The group places strong emphasis on genuine hospitality, professional development and creating memorable guest experiences. An Events Sales Coordinator can expect a structured hotel environment, regular interaction with clients and colleagues from different departments, and opportunities to build experience in event sales, banqueting and broader commercial operations.

Working in Malaysia

Malaysia offers varied work and lifestyle options across the mainland and islands. Kuala Lumpur provides the largest concentration of hotel, corporate-events and sales opportunities, while Penang combines heritage culture, strong food traditions and a growing hospitality sector. Langkawi is attractive for resort, tourism and event roles, with beaches, outdoor activities and a slower pace of life. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hotels. Living costs are moderate, though island resorts may have fewer urban amenities. Employers normally arrange or support an Employment Pass for eligible foreign professionals; approval depends on qualifications, salary and current immigration rules. Candidates should confirm sponsorship, accommodation, insurance, transport and contract terms before relocating. Local staff generally need valid work authorisation, while tourist entry does not permit employment.