Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is expected to drive event and group business for Shangri-La, develop relationships with corporate clients, agencies and planners, prepare proposals, negotiate contracts and coordinate closely with operations to deliver successful events. Candidates should have several years of hotel sales or conference and banqueting experience, strong knowledge of the Malaysian hospitality market, excellent communication and presentation skills, and a proven record of meeting revenue targets. The role requires commercial awareness, confidence in negotiations, attention to detail and the ability to manage multiple deadlines. Flexibility, professional grooming, teamwork and willingness to work evenings, weekends or public holidays are also important.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for personalised Asian hospitality, high service standards and properties that combine premium accommodation with restaurants, wellness facilities, meetings and events. Shangri-La hotels typically serve leisure travellers, corporate guests, wedding clients and large conferences. In Malaysia, the group has established properties in key destinations and is recognised as a major employer in the hotel and tourism sector. Employees generally work in a multicultural environment with structured operating procedures, guest-focused service expectations and opportunities to build careers across departments or international properties.

Working in Malaysia

Malaysia offers diverse hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other resort destinations. Event sales professionals can find roles with luxury hotels, convention centres, restaurants, destination-management companies and tourism operators. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in business and hotels. Lifestyle costs vary: Kuala Lumpur is urban and convenient, while island locations offer a slower, outdoor-focused pace but fewer services. Foreign nationals normally need an employer-sponsored Employment Pass, with approval handled through the company and Malaysian authorities before starting work. Relocation planning should include accommodation, healthcare, transport, banking and dependent arrangements. Tropical weather, festive public holidays and occasional monsoon conditions should be considered when planning work and travel.