Events and Operations Assistant Manager, Family Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events and Operations Assistant Manager, Family Experience supports the planning and delivery of family-focused activities, events and guest experiences at Shangri-La Singapore. Requirements typically include hospitality or event-management experience, strong organisational and communication skills, confidence coordinating teams and suppliers, and the ability to manage several activities at once. The successful candidate is expected to be guest-focused, creative, dependable and comfortable working weekends, public holidays and varied shifts. Experience with children’s programmes, resort activities, entertainment or family events is advantageous. A positive attitude, attention to safety and service standards, and the ability to resolve operational issues calmly are important.

About the employer

Shangri-La Singapore is a luxury five-star hotel set in extensive tropical gardens near Orchard Road. It is part of Shangri-La Group, an international hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe and North America. The Singapore property is known for personalised service, elegant accommodation, restaurants and bars, conference facilities, wellness services and family-oriented experiences. The hotel serves leisure travellers, families, corporate guests and event customers, with a strong emphasis on Asian hospitality and high service standards. Employees typically work in a multicultural environment with opportunities to develop careers across hotel operations, food and beverage, events, guest services and management.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, events, food and beverage, technology, finance and healthcare. Its culture combines Chinese, Malay, Indian and international influences, reflected in its festivals, neighbourhoods and excellent food scene. The lifestyle is safe, efficient and urban, with reliable public transport, modern shopping areas, parks and easy access to beaches and regional travel. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications and government requirements. Relocation costs can be high, particularly for accommodation, so candidates should confirm housing, medical coverage and benefits before accepting an offer. Singapore’s hot, humid climate and fast-paced working culture are important considerations.