Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, attendance, benefits, training coordination, staff relations, and compliance with Indonesian employment regulations. Candidates should have a diploma or degree in Human Resources, Business Administration, or a related field, along with relevant hotel or service-industry experience. Strong communication, organization, confidentiality, and problem-solving skills are expected. Familiarity with Indonesian labor law, HR systems, payroll processes, and English communication is advantageous. The successful candidate should be approachable, fair, service-minded, and able to support employees and department managers in a multicultural luxury-hospitality environment.

About the employer

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, personalized service, and upscale accommodation. Its properties typically include restaurants, meeting facilities, wellness services, and extensive guest amenities. Shangri-La places strong emphasis on employee development, cultural awareness, service standards, and creating memorable guest experiences. In Indonesia, the group has operated hospitality properties serving both leisure and business travelers. Benefits and working conditions vary by property and local employment practices, but hotel employees may receive meals, uniforms, service charge, medical support, training, and staff accommodation or transport depending on the location and role.

Working in Indonesia

Indonesia offers hospitality opportunities across Java, Bali, Lombok, Batam, Sumatra, and other islands. Bali is the most internationally oriented and has many resort jobs, while Jakarta and Surabaya provide stronger corporate and urban career options. Lombok and eastern islands offer growing tourism markets and a quieter lifestyle. Local culture values courtesy, community, religious diversity, and respectful workplace behavior; modest dress and awareness of regional customs are important. Living costs vary greatly, with Bali and Jakarta generally more expensive than smaller cities. Foreign employees must obtain employer-sponsored work authorization, normally including a work permit process and KITAS; working on a tourist visa is not permitted. Candidates should confirm accommodation, insurance, taxes, relocation support, and contract terms with Shangri-La before moving. Indonesian language skills are useful, although English is common in international hotels.