Service Associate - F&B Waiter/Waitress (Valley Wing Summit Room)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – F&B Waiter/Waitress is responsible for welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments, and maintaining high service standards in the Valley Wing Summit Room. Candidates should have relevant food and beverage experience, good communication skills, a pleasant and professional manner, and the ability to work efficiently in a luxury hotel environment. Attention to detail, teamwork, personal grooming, and knowledge of food safety are expected. Flexibility to work shifts, weekends, and public holidays is essential. Experience in an upscale hotel or restaurant is preferred, while a strong service attitude and willingness to learn are highly valued.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and headquartered in Hong Kong. The company operates hotels, resorts, and other hospitality businesses across Asia, the Middle East, Europe, North America, and beyond. Shangri-La is recognised for warm Asian hospitality, high-quality guest service, distinctive dining, and premium facilities. Shangri-La Singapore is a landmark luxury hotel set among extensive gardens near Orchard Road. It offers accommodation, restaurants, event venues, wellness facilities, and dedicated service areas such as the Valley Wing. Employees typically work in a multicultural environment with structured operating standards, training opportunities, and strong expectations for professionalism, grooming, teamwork, and guest care.

Working in Singapore

Singapore is a compact, highly developed island city with opportunities in hospitality, tourism, retail, aviation, finance, technology, healthcare, and logistics. Its culture combines Chinese, Malay, Indian, and international influences, reflected in its food, festivals, and languages. The lifestyle is safe, clean, efficient, and convenient, although accommodation and daily expenses can be high. Public transport is excellent, and most areas are easily reached by MRT or bus. Foreign hospitality workers generally need an employer-sponsored work pass, commonly an S Pass or Work Permit, depending on qualifications, salary, and sector rules. Employers may assist with relocation, onboarding, uniforms, and accommodation guidance, but applicants should confirm these benefits before accepting an offer. A valid passport, medical checks, employment documents, and approved immigration status are required before starting work.