Sales Executive

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Executive is expected to promote Shangri-La hotel services, develop corporate and leisure accounts, respond to enquiries, arrange client visits, prepare proposals, and achieve revenue targets. Candidates should typically have a diploma or degree in hospitality, business, marketing, or a related field, with experience in hotel sales, business development, or customer-facing roles. Strong communication, presentation, negotiation, and relationship-building skills are important. Fluency in English and Cantonese is generally valuable in Hong Kong, while Mandarin is an advantage. The successful candidate should be well organised, commercially minded, confident with clients, comfortable using sales systems, and willing to work flexible hours when required for meetings, events, or hotel functions.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and known for its hotels, resorts, residences, and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. Shangri-La hotels typically focus on personalised guest experiences, high service standards, quality dining, wellness, and business hospitality. The company employs colleagues across hotel operations, food and beverage, sales, finance, engineering, and guest services. In Hong Kong, its properties serve corporate travellers, leisure guests, meetings, weddings, and luxury events. A Sales Executive can gain exposure to international clients, key account management, hotel revenue generation, and cross-departmental commercial work within a recognised global hospitality brand.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology, education, and professional services. Hotel sales professionals may find roles with luxury hotels, serviced residences, convention venues, travel companies, and event agencies. The culture is fast-paced and international, combining Cantonese traditions, global business influences, excellent food, and an active festival calendar. Lifestyle options range from dense urban neighbourhoods and shopping districts to beaches, hiking trails, outlying islands, and country parks. Housing is expensive, although public transport is efficient and widely used. Foreign nationals generally need an employment visa sponsored by a local employer, with approval based on qualifications, experience, and the role's business need. Applicants should arrange valid travel documents, accommodation, health insurance, and sufficient savings before relocating. Cantonese helps with daily life, while English is widely used in business and hotels.