Service Leader - Finance (Accounts Receivable)

Role summary

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The Service Leader – Finance (Accounts Receivable) is responsible for overseeing daily receivables operations, including billing, payment posting, account reconciliation, credit control, collections, and month-end reporting. Candidates should have a degree or diploma in accounting, finance, or a related field, along with relevant hotel or shared-services experience. Strong knowledge of accounting procedures, spreadsheets, and financial systems is expected. The role requires accuracy, integrity, organization, and the ability to meet deadlines while handling confidential information. The successful candidate should communicate clearly with guests, clients, colleagues, and auditors, resolve discrepancies professionally, and provide dependable support to the Finance team in line with Shangri-La standards.

About the employer

Shangri-La Group is a leading luxury hospitality company with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Founded in Hong Kong, the group is known for warm Asian hospitality, high service standards, and premium guest experiences. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. In the Philippines, Shangri-La operates well-established properties serving business and leisure travelers, with departments spanning rooms, food and beverage, finance, engineering, wellness, and guest services. Employees typically work in a structured, multicultural environment with opportunities for hospitality training, internal mobility, and professional development. Finance team members support accurate reporting, financial controls, revenue collection, and operational decision-making across the hotel.

Working in Philippines

The Philippines offers hospitality, finance, shared-services, tourism, and customer-service opportunities, especially in Manila, Cebu, Boracay, Palawan, and other resort destinations. Manila provides the broadest employment market and urban conveniences, while island locations offer a slower pace, beaches, outdoor activities, and close-knit communities. Filipino culture is generally warm, family-oriented, English-friendly, and service-focused. Living costs vary considerably: Manila is more expensive, while provincial and island areas may be cheaper but have fewer transport, healthcare, and shopping options. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly involving an Alien Employment Permit and an employment visa; requirements can change, so confirmation with Philippine authorities is essential. Candidates should review accommodation, transportation, medical coverage, tax obligations, contract terms, and travel access before relocating. Local workers should verify employment benefits and statutory contributions.