Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer helps protect guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Typical requirements include relevant security or hotel experience, good physical fitness, professional presentation, strong observation skills and the ability to respond calmly to emergencies. A valid Hong Kong security personnel permit may be required, depending on assigned duties. Cantonese and English are valuable, while Mandarin is an advantage. The successful candidate is expected to patrol designated areas, monitor access and surveillance systems, manage incidents, prepare reports, support emergency procedures and provide courteous assistance to guests. Flexibility for rotating shifts, weekends and public holidays is essential.

About the employer

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe and other international markets. Its portfolio includes the Shangri-La, Traders and Kerry hotel brands, known for high service standards, welcoming Asian hospitality and carefully designed guest experiences. The group employs colleagues in hotel operations, food and beverage, guest services, security, engineering, wellness and corporate functions. In Hong Kong, Shangri-La properties serve business and leisure travellers and are prominent in the city’s luxury hotel sector. Employees commonly receive structured training, staff benefits and opportunities for internal progression, although packages vary by property and position. The company generally values professionalism, cultural awareness, teamwork, discretion and consistent attention to guest safety and comfort.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology and professional services, with hotels regularly recruiting in security, operations and guest services. The culture blends Cantonese traditions with international influences; respect, punctuality and practical communication are important at work. Life is energetic and convenient, with excellent public transport, extensive dining, shopping, hiking and waterfront areas, although housing can be expensive and space is limited. Hong Kong is not one island but a territory comprising Hong Kong Island, Kowloon and the New Territories, plus outlying islands. Foreign employees normally need an employment visa sponsored by the hiring company, while eligibility depends on qualifications, experience, salary and whether a local worker is available. Arrange the visa before starting work, and budget carefully for rent, deposits, transport and healthcare. Employer-provided accommodation or allowances may help.