Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong, Shangri-La Hong Kong, is expected to provide warm, efficient food and beverage service in a refined Chinese dining environment. Typical requirements include previous experience in restaurant or hotel service, good knowledge of menu items and service standards, a polished and courteous manner, and the ability to communicate in Cantonese and basic English. Mandarin is advantageous. The successful candidate should be attentive to detail, comfortable working shifts, weekends and public holidays, and able to remain calm during busy periods. Responsibilities include taking orders, serving food and beverages, maintaining table presentation, handling guest requests, coordinating with the kitchen, and following hygiene and safety procedures.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties are associated with attentive service, elegant surroundings and strong emphasis on genuine hospitality. Shangri-La Hong Kong is located in Admiralty and includes luxury accommodation, restaurants, meeting facilities and wellness services. Hung Tong is one of the hotel's Chinese dining outlets, where service staff support a polished guest experience through knowledgeable menu guidance, professional table service and close teamwork. Employees commonly work within structured international hotel standards and may receive training, staff meals, uniform support and other benefits, depending on the position and employment terms.

Working in Hong Kong

Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services. Its culture blends Cantonese traditions, international influences, festivals, street food and a fast-paced urban lifestyle. Housing can be expensive, but public transport is excellent, and ferries, hiking trails, beaches and outlying islands provide a welcome escape from the city. For overseas workers, a valid employment visa is normally required before starting work; the employer generally sponsors the application and must show that the role and salary meet immigration requirements. Applicants should prepare a passport, qualifications, employment records and a signed contract. New arrivals should budget for a rental deposit, temporary accommodation, transport and daily expenses. Learning basic Cantonese is helpful for hospitality roles, although English and Mandarin are widely used in hotels.