Director of Events Management

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Events Management leads the planning, sales and delivery of conferences, weddings, banquets and other major events. Candidates should have substantial luxury-hotel or resort experience, strong event operations and client-management skills, commercial awareness, and excellent communication abilities. The role requires leadership of event teams, coordination with food and beverage, sales, rooms and operations departments, budget control, supplier management, and consistent delivery of Shangri-La service standards. The successful candidate is expected to develop business, build long-term relationships with corporate and private clients, achieve revenue targets, resolve issues professionally and maintain high standards of guest satisfaction, safety and presentation. Flexibility, cultural awareness and the ability to work under pressure are essential.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Shangri-La Rasa, Kerry Hotels, JEN and Traders. The group is known for warm Asian hospitality, high service standards and well-developed business, leisure and events facilities. Its Malaysian properties serve local and international guests, with offerings that commonly include rooms and suites, restaurants, wellness facilities, conference venues and destination experiences. Shangri-La places emphasis on personalised guest service, employee development, operational excellence and responsible business practices. Benefits and working conditions vary by property, role and employment contract.

Working in Malaysia

Malaysia offers opportunities in luxury hotels, resorts, event management, food and beverage, tourism, retail and corporate services. Popular island destinations include Langkawi, Penang, Tioman, Redang, Perhentian and Pangkor, while Kuala Lumpur and major mainland cities provide broader career options. Life on the islands is relaxed and community-oriented, with beaches, diving, local markets and Malay, Chinese and Indian cultural influences. Costs are generally lower than in many international destinations, although island housing and imported goods can be expensive. Foreign professionals normally need employer sponsorship and an approved Employment Pass before starting work; requirements depend on salary, qualifications and job seniority. Employers often assist with permits and relocation, but candidates should confirm accommodation, healthcare, tax, flights and contract benefits. Malaysia has a tropical climate, so prepare for heat, humidity and seasonal monsoon conditions.