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The Captain at Summer Palace, Shangri-La Hong Kong, is expected to supervise daily restaurant operations and deliver polished, attentive service to guests. Requirements typically include previous experience in a premium Chinese restaurant or luxury hotel, strong knowledge of food and beverage service, good communication skills, and the ability to lead and coach junior colleagues. Cantonese, English, and preferably Mandarin are valuable. The successful candidate should be well presented, guest-focused, organised, and confident handling requests, complaints, reservations, and coordination with the kitchen. Flexibility to work shifts, weekends, and public holidays is expected, along with a commitment to Shangri-La service standards and food safety procedures.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The group is known for personalised service, elegant properties, strong Asian heritage, and its philosophy of heartfelt hospitality. Shangri-La Hong Kong includes several established dining venues, including the Michelin-starred Summer Palace, which is recognised for refined Cantonese cuisine and high-quality service. Employees typically work in a multicultural environment with structured hotel operations, training opportunities, staff benefits, and potential career mobility across the group.
Hong Kong is a compact, energetic city with a strong hospitality, finance, retail, technology, and professional-services job market. Although commonly called an island destination, it includes Hong Kong Island, Kowloon, and the New Territories, with excellent public transport linking them. The culture blends Cantonese traditions with international influences; dining, festivals, temples, shopping, hiking, and harbour views are central to daily life. Lifestyle is fast-paced, convenient, and relatively expensive, especially for accommodation. Overseas employees generally need an employment visa sponsored by their employer, while the company normally supports the application and documentation. New arrivals should arrange a valid passport, employment contract, accommodation, medical coverage, and a Hong Kong identity card after arrival. Staff housing or meal benefits may sometimes be available in hotel roles.
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