Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, employees, property and hotel assets while maintaining a safe, welcoming environment. Duties typically include supervising security officers, coordinating patrols, monitoring CCTV and access controls, responding to incidents, preparing reports, supporting emergency procedures and liaising with police or other authorities when required. Candidates are generally expected to have previous hotel, hospitality, commercial or security experience, good knowledge of safety procedures and strong communication skills. A valid security qualification or licence, first-aid training and supervisory experience are advantageous. The successful candidate should be alert, professional, physically capable, discreet, service-minded and able to work rotating shifts, weekends and public holidays.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for attentive service, high-quality accommodation, dining, wellness facilities and strong local connections. In Hong Kong, the group operates prominent hotels including Island Shangri-La and Kowloon Shangri-La. Employees typically work in a multicultural environment focused on guest satisfaction, professionalism and operational excellence. The company provides opportunities across hotel operations, food and beverage, engineering, security, finance and management. Benefits and development opportunities vary by property and position, but hospitality experience with Shangri-La can provide valuable exposure to luxury service standards and international career pathways.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, tourism, retail, finance, technology, logistics and professional services. The city combines Cantonese traditions, international influences, efficient public transport, dense urban neighbourhoods and easy access to beaches, hiking trails and outlying islands. Lifestyle is fast-paced, convenient and generally safe, though accommodation can be expensive. Cantonese is widely used, while English is common in business and hospitality; Mandarin is also valuable. Overseas employees normally need an employment visa sponsored by a Hong Kong employer, and applications generally require a confirmed job, suitable qualifications or experience and proof that the role cannot readily be filled locally. Employers may assist with documentation, but approval is handled by Hong Kong Immigration. Before relocating, candidates should budget for rent, deposits, healthcare, transport and visa-related costs.