Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the resort’s commercial team with sales administration, marketing campaigns, client communications, event coordination, database updates, reporting and promotional activities. Candidates are generally expected to have a diploma or degree in marketing, business, hospitality or a related field, along with administrative or hotel sales experience. Strong organization, attention to detail, communication and follow-up skills are essential. Fluency in English is normally required; French and other languages are advantageous in Mauritius. The successful candidate should be confident using Microsoft Office, social media and customer relationship systems, present a professional image, work well with different departments and demonstrate a proactive, service-focused attitude in a luxury hospitality environment.

About the employer

Shangri-La Group is a global luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for its warm Asian hospitality, high service standards and strong emphasis on guest experience. In Mauritius, Shangri-La Le Touessrok Resort & Spa is a luxury beachfront resort offering accommodation, restaurants, recreational activities, wellness facilities, events and destination experiences. The property serves international leisure travelers, families, couples, groups and corporate guests. Employees typically work in a multicultural, customer-focused environment where teamwork, presentation, discretion and consistent service are highly valued. Benefits may vary by position and can include meals, uniforms, training, service charge eligibility, transport or accommodation support, and staff discounts.

Working in Mauritius

Mauritius offers opportunities in tourism, hotels, restaurants, retail, finance, technology, education, healthcare and professional services, with hospitality remaining a major employer. The culture blends Indian, African, European and Chinese influences, reflected in its languages, food, festivals and music. English is the official working language, while French and Mauritian Creole are widely spoken. Lifestyle is relaxed and outdoors-oriented, with beaches, hiking, water sports, markets and a generally warm climate. Living costs vary considerably, particularly for rent near Grand Baie, Moka and the western resorts. Foreign employees normally need an approved work permit or Occupation Permit before starting work; the employer commonly supports the application. Candidates should confirm sponsorship, accommodation, transport, insurance, salary, service charge and contract terms before relocating. International flights, healthcare arrangements and document legalization should also be planned in advance.